Privacy Policy

At Sadaf Tafazoli Jewelry Store, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or interact with us through various platforms.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and billing/shipping address.

• Payment Information: We accept payments via bank cards, PayPal, and Revolut. Payment details are securely processed by third-party payment providers and are not stored on our servers.

• Order Information: Details about the products you purchase, order history, and transaction details.

• Account Information: If you create an account, we collect login credentials.

• Communication Data: When you contact us via WhatsApp, email, or social media, we may store your messages and contact details.

• Technical Information: IP address, browser type, device details, and browsing behavior on our website through cookies and analytics tools.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill your orders.

• To communicate with you regarding your order status, inquiries, and support requests.

• To personalize and improve your shopping experience.

• To send promotional offers, newsletters, and updates (you can opt out at any time).

• To improve website functionality and analyze customer behavior.

• To detect and prevent fraud, unauthorized transactions, and security threats.

• To comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:

• With Service Providers: We share necessary information with shipping companies, payment processors (e.g., PayPal, Revolut), and IT service providers to complete your transactions.

• With Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

All third parties we work with are required to handle your data securely and comply with privacy regulations.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. This includes encryption, secure payment processing, and access controls. However, no online transmission is 100% secure, so we recommend keeping your login details confidential.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access & Correction: You can request access to your personal data and correct any inaccuracies.

• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.

• Opt-Out: You can unsubscribe from promotional emails and marketing communications at any time.

• Cookies Preferences: You can manage cookie settings through your browser.

For any requests regarding your personal data, please contact us via WhatsApp or email.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Recognize you when you visit our website.

• Store your preferences and shopping cart details.

• Analyze website traffic and user behavior.

You can modify your cookie settings in your browser or disable them, but this may affect your experience on our website.

7. International Shipping and Data Transfers

Since we offer worldwide shipping, your data may be processed in different countries where our logistics and payment partners operate. We ensure that all data transfers comply with international privacy laws.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Your privacy is important to us, and we are committed to protecting your personal information. Thank you for trusting Sadaf Tafazoli Jewelry Store!